OUR COVID MEASURES & PROCEDURES
ARRIVAL PROCEDURES
To ensure your safety and to comply with Government guidelines we are introducing new procedures to the way we work with you.
We can assure you that this “new normal” will be relaxed, stress free and enjoyable as you choose your fabulous wedding dress or Mother of the Bride Outfit.
Please comply with the following procedures.
- We are accepting customers by appointment only. Same day appointments are available.
- Only TWO guests may accompany you. Your friends and family can join you virtually.
- Pease arrive at your appointment time.
- Please WAIT in the car until your Bridal Stylist calls you by telephone.
- Your Bridal Stylist will greet you personally at the main entrance door.
- You will be personally escorted to your private fitting room.
We hope you understand that our primary concern is to protect you and despite all the new rules we can assure you that you will be safe and have a lovely time in our boutique choosing from all our fabulous dresses and being expertly guided by our talented staff.
Social Distancing & Hygiene Measures
You can rest assured that the safety of our customers and staff is our primary concern.
We are committed to keeping you safe whilst you try on our fabulous Wedding Dresses and Mother of the Bride Outfits.
To ensure the Social Distancing and Hygiene Measures are effective please comply with the following procedures.
- Please ensure you stay 1 metre away from your Bridal Consultant.
- On entering our boutique, please use the hand sanitiser provided.
- As per the Government advice, and as you will be in close proximity in a confined space, you will be expected to wear a face mask which we will provide.
- Your Bridal Stylist will wear a face covering for your protection.
- You will be guided to your personal fitting room which will be sanitised between customers.
- We cannot safely offer refreshments so please bring your own (sorry no alcohol).
- Should you need to use the toilet you will be escorted to our own dedicated and locked washroom which is cleaned and sanitised regularly.
We hope you understand that our primary concern is to protect you and despite all the new rules we can assure you that you will be safe and have a lovely time in our boutique choosing from all our fabulous dresses and being expertly guided by our talented staff.