We understand that you don’t want to be rushed, or feel like you are in a cattle market, so we offer you 2 hours for your appointment. We will make your experience a very happy one, welcoming your family and friends with plenty of refreshments on offer too.
Our excellent customer service doesn’t end there; we will look after you all the way through until your wedding day. When your dress arrives from the Designer, approximately 4-6 months later, you come to try your dress on, it becomes real then! That’s when you pay the balance. We will store your dress but you are welcome to come back to try it on at any time, just in case you have forgotten what it looks like! You may like to have a hair trial on the same day so you can try veils and headdresses on too, like a dress rehearsal for the actual day.
Around 6 weeks before your wedding, you will come back to have your first fitting, with one of our lovely seamstresses, Beverley and Sim. At your first fitting they will pin your dress where required adding bra cups and petticoats if needed.
Your second fitting will be 2 to 3 weeks later when the seamstresses have completed the alterations. In some cases, you may need a third fitting, especially if you loose weight. Once you are happy with the finished dress that’s when you pay for the alterations. We will store your dress for you right up until the day before your wedding; we will steam it and get it ready for collection, so you look perfect on your wedding day.
We really don’t want to say goodbye because we get so involved with you and your family (especially if your Mothers and bridesmaids have found their lovely outfits in our boutique too). We love it when you come back to show us your photos and tell us all about your day.